Heartlake City Bunny Hotel

Turnaround

All orders are shipped within 48 hours Monday–Friday 10 a.m. to 6 p.m. Orders placed between 6 p.m. Friday and 10 a.m. Monday will be fulfilled and shipped on Monday.

Prebuilt Sets

Prebuilt Sets are sold as-is. We may partially disassemble the set in order to ship it.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.

Return Policy

New Sets: These are sealed new-in-box sets currently available at LEGO® retailers.

Retired Sets: These are sealed new-in-box, never built sets that are no longer available on LEGO.com.

Certified Sets: Certified sets are preowned sets that have been disassembled. All parts have been counted and we guarantee that the set is complete. Should you find something is missing, we will replace it. The original instructions are included. Some sets are brand new with only the box having been replaced; these sets will have a “Sealed Bags” label on them.

Prebuilt Sets: Prebuilt sets are sets that are preowned and are already built. They may be missing parts, be partial sets, or have color swapped pieces. Please ask if you have any concerns about a set before purchasing. They are sold AS-IS and can't be returned or exchanged.